Frequently Asked Questions

Everything you need to know about your DERYAN shopping experience.

How can I track my order?

Once your order has been shipped, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.

Do you ship internationally?

Yes, DERYAN ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.

Are your materials sustainably sourced?

At DERYAN, we are committed to ethical fashion. We prioritize organic cotton and recycled fibers in our collections to minimize our environmental footprint.